Refund Policy

At Skyzenics, we aim to make your flight booking experience simple, secure, and transparent. This Refund & Cancellation Policy explains how cancellations, modifications, and refunds are managed for bookings made through our Website. By using our services, you agree to the terms outlined below.

1. Flight Booking Cancellations

• Airline Rules Apply: All cancellations follow the fare rules, terms, and conditions of the respective airline.

• Service Fees: Skyzenics may charge a service fee for processing cancellations, in addition to any airline fees.

• Refund Processing Time: Refunds, if applicable, will be initiated once the airline confirms the cancellation. Please allow 7–21 business days for the amount to appear in your original payment method.

2. Refund Policy

• Refunds are issued strictly according to the airline’s cancellation and refund rules.

• Certain fares may be non-refundable or eligible only for partial refunds.

• Skyzenics service fees charged at the time of booking are non-refundable.

• In the case of a no-show, refunds may not be available depending on the airline’s rules.

3. Modification & Rebooking

• Date/Time Changes: Requests to change travel dates, times, or destinations may incur airline change fees and a service fee.

• Fare Difference: Any difference in ticket price must be paid at the time of rebooking.

• All modifications are subject to seat availability and airline approval.

4. Special Circumstances

• If a flight is delayed, rescheduled, or canceled by the airline, refunds or alternative travel options will be offered according to the airline’s policy.

• Skyzenics is not responsible for airline decisions regarding refunds, rebookings, or compensation.

5. How to Request a Cancellation or Refund
To request a cancellation, refund, or modification, please contact our support team:

• Phone: +1 888-889-1411

• Email: support@skyzenics.com

Provide your booking reference number and registered email address to help us process your request quickly.

6. Policy Updates
Skyzenics may revise this Refund & Cancellation Policy from time to time without prior notice. We encourage users to review this page regularly.

Important Note
Skyzenics acts as a booking facilitator. Final approval of cancellations, refunds, and modifications is determined by the respective airline. By booking with us, you acknowledge and agree to comply with both the airline’s policies and this Refund & Cancellation Policy.